Payment Details Belong to Event Administration, Not Match Predictions
IX6 payment settings can support a published entry charge or verified prize disbursement without enabling wagers on outcomes.
Before changing a method, identify which process uses it. A registration payment, refund destination and performance-prize destination may follow different checks. Enter information only through the recognised account page and never send full credentials in a support message.
Know whether you are updating entry, refund or prize details
Open the event record and confirm the transaction type, amount and status. A pending registration charge should not be confused with a post-event prize review. If the event does not display a relevant transaction, pause before adding information from a private message.
Check the name and account requirements. Some disbursement methods must belong to the verified competitor, while a team event may publish a separate allocation process. Follow the event’s stated model rather than an informal arrangement.
- Transaction type and event reference
- Verified account-holder requirements
- Supported method and currency
- Review or processing status
Enter details inside the signed-in account and confirm the result
Use a trusted device and network. Review every digit or identifier before submission and complete verification yourself. Do not give remote-control access, OTPs, PINs or full card details to a person claiming to update the account for you.
Save the confirmation and note when the new method becomes active. A change made after a deadline may apply only to future events or require additional review.
A rejected change usually needs a specific correction
Common causes include an unsupported method, name mismatch, incomplete verification or a locked transaction already under review. Read the displayed reason and avoid repeated submissions with slightly different personal information.
Contact support using the event or transaction reference, the last four digits or masked identifier when appropriate, and the time of the attempt. Never attach a full card image, bank password or OTP.
Questions worth settling early
No. The site is positioned around esports event administration and verified performance-prize disbursement, not wagers.
No. Use secure settings and provide only masked identifying information when support requests it.
Possible reasons include unsupported methods, name mismatch, incomplete verification or a transaction already under review.
